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Effective Date: [REPLACE WITH DATE, e.g., 1 April 2026] |
Last Updated: [REPLACE WITH DATE]
At Pooja For You ("we", "our", "us"), operated by [YOUR LEGAL ENTITY NAME], we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
When you use our website and book a puja, we may collect:
- Personal details: Full name, gotra, mobile number, email address
- Booking details: Selected puja, plan, add-ons, preferred date, payment amount
- Payment information: Payment is processed securely by Razorpay. We do NOT store your card/UPI details on our servers — only the transaction reference.
- Technical information: IP address, browser type, pages visited, timestamps (standard web analytics)
2. How We Use Your Information
- To perform the puja in your name (sankalp with your gotra)
- To send booking confirmations, muhurat details, and live video links via SMS, WhatsApp, and email
- To deliver prasad to your address (if you opted for it)
- To respond to support queries and complaints
- To comply with legal, tax, and accounting obligations
- To improve our service and personalize recommendations (where legally permitted)
3. Sharing of Information
We do not sell your data. We share it only with:
- Our pandits — only the information strictly needed to perform the puja (name and gotra)
- Payment processors (Razorpay) — for processing your transaction
- Communication providers (MSG91, Resend) — to send you SMS/WhatsApp/email
- Delivery partners — only if you ordered prasad, sharing your shipping address
- Law enforcement or regulators — only if required by valid legal process
4. Data Security
We use industry-standard safeguards — HTTPS encryption, secured servers, restricted internal access, and compliance with PCI-DSS requirements through our payment partner Razorpay. No internet transmission is 100% secure, but we continuously improve our safeguards.
5. Cookies
We use basic cookies and similar technologies for essential site functionality and analytics. You can disable cookies in your browser, though some features may not work properly.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your data (subject to legal retention requirements — e.g., tax records must be kept for 7 years)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with India's Data Protection Board under the Digital Personal Data Protection Act, 2023
7. Data Retention
We retain your booking and financial records as required by Indian tax and accounting law (typically 7 years). You may request earlier deletion of non-mandatory data.
8. Children
Our services are intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe a minor has shared data with us, please contact us and we will delete it.
9. Changes to This Policy
We may update this policy from time to time. The "Last Updated" date above reflects the most recent version. Material changes will be communicated via email or a notice on our website.
10. Contact Us
For any privacy-related questions, requests, or complaints: